专长 / 近观
AI 助手与知识系统
基于自有知识作答的客户与团队助手 —— 有来源、有护栏、可转人工。
机会
让下一步
成为更好的一步。
Buyers and users expect an answer the moment they ask. Support inboxes drown in the same repeated questions, and product, policy and catalogue answers live in documents no one can search in plain language. Assistants change that only when they answer from your content, not from a generic model.
We build the answer surface on your actual content — catalogue, docs, policies and FAQs — with a retrieval pipeline (embeddings + search), citations for every claim, guardrails for out-of-scope questions and a clean handover to a human with full context. We measure deflection and answer quality from day one.
- 合作方式
- 指定交付负责人 + 团队
- 时间
- Prototype in 3–4 weeks; FAQ rollout scoped after
我们交付
聚焦正确的事。
- Commerce and support Q&A over your data
- Retrieval (RAG) pipeline over catalogue, docs and FAQs
- Guardrails, citations and human-escalation states
- Usage analytics and deflection measurement
你的收获
可以真正运营的东西。
- Conversation and knowledge map
- Working assistant on your content with sources
- Guardrails, handover and admin controls
- Rollout plan, docs and measurement
探索交互
看工作流展开。
基于示例数据的可用界面演示。选一个任务，跟进进度，审核建议结果。
See the system
think in steps.
Choose a workflow, inspect the sample input and review the proposed output. You make the final call.
Find inconsistencies in a small sample product catalogue.
Product: Wireless headphones · Category: Audio · Compatibility: missing · Related products use the Headphones category.
- 01Inspect sample product fields
- 02Compare naming and categories
- 03Prepare suggested corrections
Your review workspace.
Run the example to reveal the proposed changes.
This browser simulation demonstrates the workflow and interface. Its sample responses are predefined; it does not call an AI model, access a store or publish changes.
开始之前
一点清晰
走得很远。
01开始需要我们提供什么？
问题的简短描述、现有网站或工具链接（如有）、以及有用结果的样子。不需要完整规格书。范围明确后约定访问、DPA/NDA 与内容需求。
02能在现有基础上做吗？
可以。从你的现状与约束出发。聚焦改进或集成可能胜过重建 —— 承诺前我们会给出带成本的选项与权衡。
03成本、时间与 SLA 如何约定？
调研后给出明确提案：交付物、里程碑、时间表、支持与 SLA 条款。签字开工；任何变更在额外工作前书面重新定范围。
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